Inclusion Housing

Customer Service Excellence

  • 19 February, 2019


Inclusion have for the third year running been awarded the prestigious Customer Service Excellence standard following initial assessment 2016 and successful annual surveillance visits in 2017 and 2018.


Year on year we have seen an increase in our compliance score against the standard, the most recent surveillance noted compliance at 100%.


The standard is awarded for 3 years and December 2019 Inclusion will reapply for the CSE standard