So far this year, we’ve successfully implemented a number of service and business enhancements which is helping us to deliver on our business plan. As we head into the final quarter of 2016, it’s important that we maintain this success and keep delivering the right results and the right outcomes.
Encouragingly, we’re still working with partners to approve new developments and we’re also exploring opportunities with a wider range of business partners.
We have now exceeded 1000 units in management, which is a significant milestone and means that we will now come under closer scrutiny by the Regulator (HCA – Homes and Communities Agency). All the plans that we have implemented during the past twelve months put us in a strong position.
Rent Arrears are at an historic low of approximately 1.3% while bad debt is also below target – thank you to everyone who has contributed to this excellent performance.
As new developments come into management void levels remain high. However we are letting more properties than are being terminated so this is positive and we continue to maintain our focus to reduce overall void numbers. Void loss is below target, demonstrating our continued improvement in this regard.
We’re well on track for more growth – watch this space for more developments as we shape up to approach 2017 with the same rigour and enthusiasm to be a major player in the specialist supported housing sector.